Returns & Exchanges

Return & Exchange Policy

Items may be returned within 30 days of purchase for a refund or exchange.
Items must be unused, unworn, with all tags attached, in original packaging/condition, and shipped within 7 days of initiating the return.
Shipping fees are non-refundable.
All International orders are considered FINAL SALE and are non-refundable.

Submitting a Return Request

The fastest way to process a return is through our self-service option:

Visit your order page (link in your order confirmation email).
Scroll to your order and click “Request Return”.

You can also email us at support@dadbrand.com.

All returns are subject to our return policy. Once you’ve submitted a return request or emailed us, you don’t need to worry about the return window — we go by the date you contacted us, not by how quickly we respond.

International Orders

Final Sale — international orders are not eligible for returns or exchanges.

Please double-check that your shipping information is entered correctly at checkout.
If tracking shows your package is in your country but not delivered, contact your local post office first — they will have the most up-to-date details.
We understand international shipping from the USA can be expensive. If there are shipping issues outside of our control and you’d like us to reship your order, we’re happy to do so — but the customer will be responsible for the reshipping costs.